Terms & conditions

Last updated : Apr 30, 2020

SEPPIC ("SEPPIC" or "we") offers visitors and users access to this web site based on (and in reliance on) your acceptance of the following terms.

SEPPIC hereby grants to you a non-transferable, nonexclusive license to access, download and use this web site solely for your internal use. We may in our sole discretion add, delete, or change some or all the services included within the Web Site at any time or terminate this license. All materials, including but not limited to the configurations, displays, screens, and all information appearing on or displayed in connection with or contained by SEPPIC on this web site are protected under applicable laws.

SEPPIC owns, reserves and retains all proprietary rights, including copyrights, to this web site and its materials. The trademarks, service marks, trade names, logos and other indication of origin, including but not limited to, SEPPIC’s domain name, displayed on this web site are registered and unregistered trademarks of SEPPIC or a third party who has granted SEPPIC a right to use them in this site. Nothing contained herein should be construed as granting the browser or user any license or right to use any trademark displayed on the site without the written permission of SEPPIC or such third party. SEPPIC and/or third-party content providers remain the owners of the information on this Web Site, and that User does not acquire any of those ownership rights by printing or downloading any of the information or making use of the functionalities of the Web Site.

For your convenience, SEPPIC provides links to other sites and links to this site may be provided from other sites either known or unknown to SEPPIC. SEPPIC is not responsible for the content of any site that is linked to or from this site and links do not imply that SEPPIC sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein or its owner, and that SEPPIC has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material of SEPPIC.

For information concerning our use of information relating to you and your use of our site see the Privacy Statement. The information contained on the web site is for evaluative purposes only and is not intended to be relied upon by, or to create any warranty to, any visitor or any other person. Prices and information concerning products may change at any time, and is not represented as being complete. Any warranty or assurance about our products is made only to purchasers of our products through (and as set forth in) the Purchase and Sales Terms which will apply only in the event you enter into a transaction via the web site. Accordingly USE OF THE WEB SITE IS ENTIRELY AT USER'S OWN RISK IS "AS IS," WITHOUT WARRANTY OF ANY KIND OR RESPONSIBILITY EITHER EXPRESSED OR IMPLIED, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR OTHERWISE.

French law will govern these conditions of use. The French Courts have the jurisdiction to judge any claim related to the use of this website.

Web site is published by:

SEPPIC, S.A.,
75 quai d'Orsay 75321 Paris cedex 07

Head Office address:

SEPPIC – 75 quai d’Orsay – 75007
Paris Greffe of PARIS RCS: Paris 552 016 487 RCS

Director of Publication:

Caroline Drouart,
Direction de la Communication,
33 (0)1 42 91 40 00

Hosting:

Amazon Web Services, Inc.
410 Terry Avenue North, Seattle, WA 98109-5210

Respect for privacy and use of personal data

The privacy and the security of your information are important to us. SEPPIC's policy is to respect and protect the privacy of the users of this web site. We will not voluntarily disclose individually identifiable information about our customers or other users of our website to any third party without first receiving that user's permission.

When you use the website seppic.com, the controller of your data is the company SEPPIC S.A., having its registered office at 75, quai d'Orsay, 75007 Paris.

Ethics and use of collected data

SEPPIC only asks for certain types of personal information when using the website. In a few areas on our website, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, assist you with technical support issues, or follow up with you after your visit. Unless the requested information is necessary for request fulfillment, you will be informed and it will be totally optional for you to provide it or not. We may ask for your name, email address, phone number, street address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for registration or subscription to our services or offers.

Accordingly, SEPPIC uses the personal data you have provided to this website for the following purposes, durations and legal grounds:

Purpose Legal ground/basis Retention durations
To ensure appropriate follow-up of your subscription to our services or offers and order fulfillment Seppic need to perform the contract with you Duration of the contract plus a maximum of ten (10) years and beyond to allow Seppic to fulfill its legal obligations
To provide online customer assistance tools and follow-up in connection with such technical assistance The legitimate interest of Seppic to offer you online assistance tools to facilitate the management and monitoring of your contract (s) and to develop and improve our services Duration of the contract plus a maximum of five (5) years and beyond to allow Seppic to fulfill its legal obligations
To process your application if you have responded online to a job offer at Seppic Seppic legitimate interest in assessing your suitability for the proposed job 2 years from our last exchanges relating to your application and beyond to allow Seppic to fulfill its legal obligations
To process your queries related to the protection of your personal data Seppic need to comply to a legal obligation Processing time of your request plus a maximum of five (5) years and beyond to allow Seppic to fulfill its legal obligations
Access your Seppic shareholder account The need for Seppic to fulfill the contract with you Period of existence of the shareholder account plus five (5) years following the closure of the account and beyond to allow Seppic to fulfill its legal obligations
Send Group communication, including the Seppic newsletters to which you subscribe The legitimate interest of Seppic to keep you up-to-date on the Group’s news Duration of your subscription to Group communication (such as newsletters)

SEPPIC also processes the personal data you provide in the course of your dealings and communications with us, such as your email exchanges, your discussions using tools and platforms provided by SEPPIC, or in connection with the virtual workspaces and collaborative tools used by SEPPIC. These treatments are based on the legitimate interest of SEPPIC to ensure the relationship with you by dealing with your requests, questions etc. and to improve the quality of the service provided, and aim to make these tools available, to ensure and control their appropriate use as well as the security of the computer system and the confidentiality of the information.

Passive personal data collection

Some of the personal data stored on our server is provided by you voluntarily when you complete forms online, while other data are collected automatically.

In order to improve user browsing experience on our sites and for statistical analysis purposes, SEPPIC automatically collects certain data when you visit our sites:

  • Your IP address: an IP address is assigned to your computer by your Internet Service Provider so that you can access the web
  • The date and time you visit to the site and the pages you view
  • Your computer’s operating system and the internet browsing software used
  • Your login, if you browse restricted areas of the site
  • Your browsing history within Group websites and the duration of your connection.

Depending on the case, we process such data with your consent when the law requires it (for example, in the case where the deposit of some cookies on your terminal requires the collection of your consent) or on the basis of our legitimate interest in proposing a website and improve its performance.

Recipients of personal data

In the strict limit of data processing carried out for the purposes described above, we are led to communicate some of your data to:

  • Authorized personnel of SEPPIC companies in the exercise of their usual duties
  • Our service providers and subcontractors

Transfer of personal data outside the European Economic Area

Besides, the use of the web conference service as well as the availability of communication tools and platforms involves the transfer of personal data (names, surnames and email address) for the purpose of identification, and exchanged data (message, attachments) for the purpose of hosting and administration to non-member states of the European Economic Area, including the United States, whose legislation on the protection of personal data is different from the legislation of the European Economic Area.

When we transfer your data to the United States, we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses that were set out by the European Commission (decision 2010/87/EU) and that are signed with our providers.

Moreover, because of the international dimension of the group and its organisation, SEPPIC transfers your personal data within its entities located in countries not members of the European Economic Area. These transfers are covered by "Binding Corporate Rules" approved by the competent authorities for the protection of personal data. You can consult them by following this link.

Confidentiality of the data collected

SEPPIC uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to SEPPIC and/or one of its affiliated companies as a customer; this information will never be released or sold to any third party for commercial or prospecting purposes.

Your rights with respect to your personal data

If you wish to review or amend any of your personal data stored in our system, please, send an email to mailto: us.seppic((at))airliquide.com

In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of access, rectification and erasure of the personal data which concern you, the right to oppose, for reasons relating to your particular situation, to the treatment of your personal data, as well as the right to set guidelines regarding the fate of your personal data post-mortem.

In addition, in some cases you may request to receive the personal data you have provided to us or, where possible, to send it directly to another controller.

In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.

For data processing requiring consent from you, you have the right to withdraw your consent at any time. The exercise of this right does not affect the lawfulness of consent-based treatment prior to withdrawal.

For any request or complaint relating to the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer designated by SEPPIC.

By regular post:

Laurence Thomazeau, Data Protection Officer
75, quai d’Orsay - 75007 Paris

Or using the contact form available here:

https://www.airliquide.com/group/contact-us-gdpr (opens new window)

You also have the right to file a claim with the competent authority for the protection of personal data.

Use of information

SEPPIC only uses your personal information for specific purposes. The information you provide will be kept confidential and used to support your customer relationship with SEPPIC and with SEPPIC's affiliated companies. SEPPIC may enhance or merge your information collected at its site with data from its affiliated companies or other third parties for purposes of marketing products or services to you. We may use your personal information to determine the demographics of our users and to distribute statistics and general marketplace information about SEPPIC. These demographics will always represent aggregate information and never identify a specific user. In addition, we may share personal identifiable information with our affiliates in order for us to better market products and services to you. Also, we may disclose aggregated user information to describe our services and products to current and prospective partners, advertisers, and other third parties and for other lawful purposes, including planning for and implementing advertising or promotional campaigns. Additionally, SEPPIC and its affiliates may utilize direct mailings to make direct product offers to you. You can opt-out of receiving further marketing from SEPPIC at any time.

Unsubscribe

In various instances you may have consented to receive information, e.g. company reports, if you would like to unsubscribe, please send an email to us.seppic((at))airliquide.com

Disclosure of information

SEPPIC will not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization. Your information may be shared with agents or contractors of SEPPIC and its affiliated companies for the purpose of performing services for SEPPIC. SEPPIC may also share information about you with its affiliated companies to better serve your relationship with SEPPIC and its affiliated companies. SEPPIC also maintains procedures to allow customers to opt-out of the sharing of information with its affiliates in certain circumstances, and you will be notified if those procedures apply to information gathered through this web site about you. Internet commerce and security SEPPIC is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called Secured Socket Layer ("SSL") encryption. The SSL server that we utilize encrypts information before sending it to us. In addition, at several points within our site we highlight specific security information by displaying the following symbol: Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. We strive to protect your personal information by implementing these security precautions, but we cannot ensure or warrant the security of any information you transmit to us or from our online products or services. You do so at your own risk. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order 'on account' (providing credit approval has been previously applied for and granted by SEPPIC). Alternatively, you may always contact a sales representative over the telephone. Simply utilize our "contact us" feature to select the proper location and SEPPIC contact for you.

Cookies

At SEPPIC, we utilize "cookies" to help us provide you with a high quality shopping experience. “Cookies” are text information files that your web browser places on your computer when you visit a web site. Such cookies and other devices allow us to store and track information about you. Among other things, such devices allow us to be reminded of who you are and to access your account information, to measure the audience and usage of our pages, allow us to target advertisers and to track visitors to, and business conducted on, the web site, and measure certain traffic patterns in order to customize the content, banner ads, promotions and other advertisements delivered to you. However, please be assured that advertisers that are not affiliated with SEPPIC will never have access to your individual account information. SEPPIC has no desire or intent to infringe on your privacy while using the SEPPIC web site.

Third-party sites

Please be aware that other web sites that may be accessed through our web site may collect personally identifiable information about you. The information practices of those third party web sites linked to this web site are not covered by this privacy statement. We use the "" symbol to mark links that go to third party sites. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, SEPPIC cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Modifications

SEPPIC reserves the right to modify or supplement this Privacy Statement at any time. Because of this you should read this Privacy Statement every time you access the SEPPIC web site. All modifications or supplements to this Privacy Statement are effective when posted on the web site.

Photography credits

©Gris souri, ©Agence202, ©Galbe, ©Fotolia, ©iStock / ©Getty Images, ©Shutterstock, ©PhotoAlto, ©Delphimages, Michèle Constantini, Frédéric Cirou, Odilon Dimier, Milena Boniek, Alexander Raths, emily2k, Yuri Arcurs, Darren Baker, Dmitriy Shironosov, Roman Maerzinger, Babara Helgason, George Mayer, Valua Vitaly, Andrejs Pidjass, Kayros, Samuel Borges, Yuri Arcurs, Goran Bogicevic.

Non-warranty

Although the information and recommendations at this Internet Web site (hereinafter "Information") are presented in good faith and believed to be correct, SEPPIC makes no representations or warranties as to the completeness or accuracy of Information. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will SEPPIC be responsible for damages of any nature whatsoever resulting from the use of or reliance upon Information or the product to which Information refers. Nothing contained herein is to be construed as a recommendation to use any product, process, equipment, formulation or information in conflict with any patent or any other property rights, and SEPPIC makes no representation or warranty, express or implied, that the use thereof will not infringe any patent, or any other intellectual property rights including without limit copyright, trademark and designs. NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OF ANY OTHER NATURE ARE MADE HEREUNDER WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION REFERS. SEPPIC makes no commitment to update or correct any information that appears on the Internet or on this World-Wide Web server.